Monterrey_MEX
CEVALogistics
Full Time
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a integral team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose,



and the chance to make a meaningful impact. This is more than a job.It’s a journey on which you rise.
Customer Service Representative I - Logistics Operations
Join CEVA Freight Management Mexico S.A. de C.V. as a Customer Service Representative I within our Warehouse Operations department, based in Apodaca - Monterrey. This role offers an excellent opportunity to contribute to our logistics operations by ensuring a seamless and positive experience for our customers.
About the Role
As a Customer Service Representative I, you will be a vital front-line contact for managing customer interactions related to logistics and freight services. Your primary responsibility will be to address and resolve customer inquiries promptly, track shipments accurately, process orders efficiently, and work collaboratively with internal teams and external carriers to guarantee timely delivery and service excellence.
Key Responsibilit

📌 Customer Service Representative I (Monterrey)
🏢 American President Lines
📍 Monterrey