Reporting to the Adaptations Manager, you will play an important role in helping shape and strengthen the Motability Adaptations Programme. Bringing practical insight into vehicles, adaptations, products and installation practices, you will help ensure that adaptations are supported by appropriate evidence, installed consistently and continue to deliver positive outcomes for customers and the Scheme.
A key part of your role will be working directly with our adaptation installer network. You will monitor and maintain these relationships, spending time with installers to understand how products are fitted in practice, how technical guidance is applied and where opportunities exist to improve quality, consistency, capability and customer outcomes.
You will support the development and ongoing assurance of technical and quality standards across the adaptation partner network, using audits, evidence, performance data and practical observation to identify gaps, agree improvement actions and follow through to sustainable resolution.



This will help create greater consistency across the installer network and provide clear evidence that agreed standards are being maintained.
You will help strengthen our understanding of adaptation compatibility and how adaptations interact with the base vehicle. This includes understanding how products are validated, how compatibility is demonstrated and how installation and removal methods can affect vehicle systems, safety, condition and functionality throughout the vehicle lifecycle.
You will help translate OEM requirements, industry standards and technical evidence into clear, practical expectations for manufacturers and installers, supporting consistent application across the programme. Working with the Adaptations Manager and wider industry, you will help turn developing standards and technical requirements into approaches that can be understood, implemented and evidenced in practice.
You will also maintain awareness of emerging vehicle

📌 Adaptations Technical Lead (Estado de México)
🏢 Motability Operations
📍 Estado de México