Boldr is seeking a Senior Customer Advocate to engage with customers across SMS, email, chat, and phone, guiding them through inquiries and issues with empathy and professionalism.
You will collaborate with internal and external teams to investigate root causes, resolve concerns, and continuously improve customer experiences, while embracing Boldr values of curiosity, dynamism, and authenticity.
📌 Senior Customer Advocate: SaaS CX Leader (Jalisco)
🏢 Boldr
📍 Jalisco