Sr. Associate I, Systems and Process ManagementLocation: Mexico City (Hybrid)
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact on the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As a Sr. Associate I, Systems and Process Management supporting the Systems and Process Integrations team, you will be responsible for optimizing systems and processes to enhance supply chain performance. You will ensure seamless financial, physical, and information flow across systems while adhering to compliance requirements. This role serves as a key liaison between intercompany stakeholders, procurement, Warehouse & Distribution, across supply chain and other functional systems.



The successful candidate will demonstrate strong leadership capabilities, project management experience, advanced analytical skills, and the ability to work effectively with integral stakeholders in a dynamic and innovative environment.
In this role, a typical day will include:
- Drive operational excellence by managing inbound and outbound transactions ensuring they are processed and synchronized between the different systems.
- Ensure advanced support analyzing and solving process and technical issues identified as IDocs errors in collaboration with global cross-functional groups providing timely resolutions and minimizing impact on affiliate/market.
- Supporting inventory reconciliation by supplying and analyzing data to ensure SAP and WMS (Warehouse Management System) match in both value and volume.
- Identifying root cause for any differences and support implementing fixes or process improvements.
- Provide customer and operational excellence by acti

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