Overview

We are seeking an organized, proactive, and detail-oriented Rental Management Assistant to support our growing real estate operations. In this role, you will work directly alongside the Rental Manager, assisting with daily tenant interactions, coordinating maintenance requests, and maintaining administrative and financial tracking logs.

The idóneo candidate has prior administrative or property management experience, communicates fluently in both English and Spanish, and thrives in a supportive, fast-paced environment.

Key Responsibilities

Tenant Relations & Support (Assisting the Rental Manager)

- Work alongside the Rental Manager to handle incoming tenant communications, answering inquiries promptly and professionally.
- Assist with new tenant move-in onboarding, pre-move-in inspection logistics, and follow-up items.
- Help schedule move-out inspections & reports and prepare clear property condition reports.
- Assist in following up with tenants regarding late rental payments and outstanding balances.

Maintenance & Vendor Operations

- Dispatch and schedule repair requests with vendors and maintenance technicians.
- Track daily maintenance work orders from assignment through to completion.
- Coordinate recurring quarterly maintenance schedules across all properties.
- Keep accurate records of property repair histories and vendor updates.

Administrative & Accounting Support

- Maintain and update Excel/Google Sheets logs for repairs, property activity, and tenant records.
- Submit weekly summaries and billing details to the Accounting Department for invoicing.
- Assist with tracking rental income.




- Keep tenant files and property documentation organized and up to date.

Operational Support

- Support the Rental Manager in refining workflows, communication templates, and standard operating procedures.
- Help maintain structure and tracking accuracy as the property portfolio expands.

Requirements

- Experience: Mid-level administrative, property management, or real estate support experience required.
- Bilingual (English / Spanish): Fluent in both written and spoken English and Spanish (required).
- Technical Skills: Proficiency in Microsoft Excel, Google Sheets, and general computer systems.
- Communication & Detail: Excellent customer service skills, professional email etiquette, and strong attention to detail.
- Work Setup: Reliable computer setup with a stable, high-speed internet connection for remote work.
- Teamwork & Independence: Ability to work closely with the Rental Manager while managing routine tasks independently.

Compensation & Work Schedule

- Monthly Base Pay: $800 - $850 USD / month
- Location: 100% Remote.
- Standard Working Hours: Monday through Friday, 7:00 AM – 5:00 PM (US Standard Time).
- Weekend Emergency Coverage: Must be available on weekends to respond to urgent tenant emergencies or maintenance issues as needed.

Job Type: Full-time

Pay: $14,500.00 - $15,500.00 per month

Application Question(s)

- "How many years of experience do you have in tenant relations and conflict resolution?
- "How many years of experience do you have in maintenance coordination?

Language:
- English (Required)

Work Location: Remote

📌 Property Management Assistant / Administrator (REMOTE) (México)
🏢 MICAM MANAGEMENT SERVICES
📍 México