We are seeking a highly skilled L3 Integration Engineer to act as the highest escalation point for complex technical issues and integration challenges. This role requires a strong troubleshooting mindset and the ability to work effectively in dynamic environments.
Responsibilities
- Resolve complex technical incidents and integration issues.
- Investigate legacy and enterprise application failures.
- Collaborate with vendors, MSPs, and internal teams.
- Perform root cause analysis and implement long-term solutions.
- Create SOPs, technical documentation, and knowledge base articles.
- Support integration projects and hypercare activities.
- Mentor and support L2 teams.
Requirements
- 7–10 years of experience in IT Support, Infrastructure, or Integration roles.
- Active Directory / Azure AD
- Endpoint technologies
- Enterprise applications
- Experience working with vendors and escalations.
- Strong analytical and problem-solving capabilities.
- Ability to adapt quickly to unfamiliar technical environments.
- Advanced English is a must
Interested candidates are invited to submit their CV in English.