Job DescriptionWe are seeking a Customer Experience Representativeto support clients with vacation planning, reservations, and general travel-related inquiries.
This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a versátil opportunity within the travel industry.You do not need prior travel experience — training and support are provided.Key ResponsibilitiesAssist clients with travel questions via email, phone, and online systemsHelp process travel reservations and service requestsProvide accurate information on destinations, accommodations,



and travel policiesMaintain clear and professional communication with clientsFollow established procedures to ensure a smooth customer experienceDocument client interactions accurately in internal systemsQualificationsStrong customer service and communication skillsComfortable using a computer, email, and basic online toolsOrganized, reliable, and able to follow instructionsAbility to work independently and meet deadlinesPrior customer service experience is helpful but not requiredWork Schedule & LocationFlexible scheduling optionsRemote opportunities availablePart-time and full-time availability depending on workloadWhat We OfferTraining and ongoing supportOpportunity to work within the travel industryFlexible work environmentPerformance-based growth opportunitiesSupportive team culture focused on service and professionalism#J-*****-Ljbffr

📌 Customer Experience Representative-Mexico (Xico)
🏢 xperiencexscapetravels
📍 Xico