AgileEngine is seeking a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security for a remote-first organization.
You will oversee onboarding and offboarding, deploy security tools like SentinelOne, and build self-service resources to reduce tickets.Strong Google Workspace, Jira Service Desk, and English communication skills are essential.
You will support multiple time zones, maintain security policies, and drive IT process improvements.
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