The Customer Service Representative 5 position at Citi in Mexico provides frontline support, resolving client issues and coordinating with the Customer Service team to ensure service quality.
This entry-level role emphasizes accuracy, communication, and regulatory awareness while handling inquiries and maintaining client relationships.
Responsibilities include investigating inquiries, providing updates, and escalating issues as needed, with a focus on delivering an exceptional client experience
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📌 Sr. Client Support & Resolution Specialist (San Luis Potosí)
🏢 Citi
📍 San Luis Potosí
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