Citigroup Inc. is looking for an experienced Service Manager to lead a customer service team, driving performance, quality and productivity.
You will evaluate performance, develop leaders, mentor staff and implement new service strategies to improve client satisfaction and drive efficient operations.
The role requires strong people management, communication and project management skills, with a preference for call center experience and familiarity with basic banking products.
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📌 Líder De Servicio Afore | Gestión Y Mejora (Xico)
🏢 Citigroup
📍 Xico
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