Mercedes-Benz AG in CDMX seeks a results-driven professional to develop the agent network, analyze KPIs, and support customer experience improvements. You will coordinate cross-functional teams, manage agent scorecards and awards programs, and contribute to contract and systems governance.
The role emphasizes data-driven insights, collaboration with BUs, and executive communications to align network operations with brand standards.
📌 Network Development Senior Analyst – CX (Ciudad de México)
🏢 Mercedes-Benz México
📍 Ciudad de México
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