Journeyfront in Monterrey, Mexico is seeking a Bilingual Call Center Agent for Legal Intake to screen inbound and outbound legal leads and evaluate case viability. You will convert qualified leads into signed clients with empathy and professionalism, using firm scripts and CRM systems.
The role requires high English proficiency (C1+) with a neutral US accent, fluent Spanish, and experience in legal intake or CRM-driven environments.
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📌 Bilingual Legal Intake Specialist — Spanish/English (Ejido de la Finca)
🏢 Journeyfront
📍 Ejido de la Finca
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