Citigroup in Mexico City seeks an experienced Service Manager to lead a Customer Service team, drive performance, and sustain high quality service delivery. You will evaluate performance, mentor leaders, and collaborate on process improvements.
The role emphasizes customer focus, risk awareness, and regulatory compliance in daily operations. The position requires strong people management skills, experience in service environments, and the ability to influence cross-functional partners while
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📌 Líder de Servicio Afore: impulsa a equipos y calidad (Ciudad de México)
🏢 Citigroup
📍 Ciudad de México
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