The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments

Identify process gaps requiring escalation, offering potential solutions

Assist with inventory management and workflow needs as dictated through risk priority and service level

Support a range of products and services

Analyze problems and formulate solutions through research and investigation

Navigate, test and execute moderately complex databases, spreadsheets, and systems

Ensure accurate and timely account handling

Assist in activities that help reduce organizational impact and/or loss

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications





1 year of relevant experience

Proficient computer and typing skills

Ability to adapt to new technology quickly and seamlessly

Consistently demonstrates clear and concise written and verbal communication skills

Ability to work with others to complete assigned tasks

Education

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

Concilicaciones contables

Reporteria

Reconciliaciones operativas y registros contables que brinda soporte a las transacciones aplicadas en los distintos Sistemas Operativos vs sistemas contables (Full Suite y TEOS)

Análisis de conciliaciones bancarias y procesos contables, desarrollo de estrategias para monitoreo de procesos, desarrollar operaciones contables y de sistemas.

Asegurar el apropiado y correcto arribo de saldos de los Sistemas Full Suite, conciliaciones operativas y contables de los sistemas de captación y crédito.

Identificar, alertar y dar seguimiento a la Contabilidad General siguiendo las políticas institucionales

Asegurar la correcta integración del saldo del Set de cuentas contables bajo la responsabilidad de la Dirección.

Creación de reportes y presentaciones.





Seguimiento de diferencias contables.

Detención de riesgos en procesos contables.

Diseño de la estrategia de monitoreo.

Creación de tablas dinámicas y cálculos de costos.

Requisitos

Conocimiento en conciliaciones bancarias.

Conocimientos de contabilidad.

Herramientas de colaboración: MS Teams y Zoom

Microsoft Office: Access, Excel, Power Point, Word y Outlook / Avanzado

Capacidad de análisis y síntesis,

Elaboración de informes técnicos y ejecutivos

Conocimiento sistemas contables Full Suit y TEOS deseable

Zona de trabajo

Tecnoparque

Modalidad Presencial

Horarios 8 a 5 pm L- V

Job Family Group
Operations - Core

Job Family
Operations Support

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._

_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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📌 Banamex Analista de Conciliaciones Contables (Nezahualcóyotl)
🏢 Citigroup
📍 Nezahualcóyotl