PepsiCo is seeking an Operations Lead for Integral Commercial & Consumer Apps in Mexico City. You will lead the SFA NA and LATAM program as part of TS&EP;, managing a team of application support analysts and coordinating cross-functional activities to ensure high-quality service delivery.
In this role, you will drive escalation management, governance of SLAs, and continuous improvement across the support lifecycle.
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📌 Global App Sustain & Operations Lead (Xico)
🏢 PEPSICO
📍 Xico
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