We are seeking a Customer Experience Representative to support clients with vacation planning, reservations, and general travel-related inquiries. This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a adaptable opportunity within the travel industry.
You do not need prior travel experience — training and support are provided. Key Responsibilities
Assist clients with travel questions via email, phone, and online systems
Help process travel reservations and service requests
Provide accurate information on destinations, accommodations, and travel policies
Maintain clear and professional communication with clients
Follow established procedures to ensure a smooth customer experience
Document client interactions accurately in internal systems
Qualifications
Strong customer service and communication skills
Comfortable using a computer, email, and basic online tools
Organized, reliable, and able to follow instructions
Ability to work independently and meet deadlines
Prior customer service experience is helpful but not required Work Schedule & Location
Flexible scheduling options
Remote opportunities available
Part-time and full-time availability depending on workload
What We Offer
Training and ongoing support
Opportunity to work within the travel industry
Flexible work environment
Performance-based growth opportunities
Supportive team culture focused on service and professionalism #J-18808-Ljbffr
📌 Customer experience representative-mexico (Ciudad de México)
🏢 xperiencexscapetravels
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.