RemoteFetch in Mexico is seeking a customer support specialist to handle interactions via inbound/outbound calls, chat, and email according to client guidelines to resolve needs. You will manage customer interactions to meet objectives and participate in coaching and performance plans.
In this role, you will read weekly client updates, acknowledge CCMS communications, and work with the team to achieve KPIs while maintaining professionalism, adaptability, and strong communication.
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📌 Bilingual Customer Experience Specialist (Heroica Puebla de Zaragoza)
🏢 RemoteFetch
📍 Heroica Puebla de Zaragoza
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