TigerConnect seeks a Senior Customer Operations Manager to own automation and data-driven processes for scalable customer success. You will lead Gainsight-driven playbooks, health scores, and journeys while collaborating with Product, Marketing, Sales, and Revenue Ops to optimize outcomes.
You’ll design dashboards, establish KPIs, and guide escalation for CS systems, ensuring a high level of operational efficiency across the customer lifecycle.
📌 Customer Operations Lead (Ciudad de México)
🏢 Tigerconnect
📍 Ciudad de México
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