Pavago is seeking a QA & Training Supervisor to lead quality assurance, coaching, and training for a high-volume Patient Concierge team in a fully remote role. You will own QA scoring, coaching delivery, onboarding, and training materials to ensure top-tier customer experiences.
The role requires strengthening performance with structured coaching, objective call evaluations, and proactive training improvements across teams operating in CST hours.
📌 Bilingual QA (México)
🏢 Pavago
📍 México