Pavago is seeking a QA & Training Supervisor to lead quality assurance, coaching, and training for a high-volume Patient Concierge team in a fully remote role. You will own QA scoring, coaching delivery, onboarding, and training materials to ensure top-tier customer experiences.
The role requires strengthening performance with structured coaching, objective call evaluations, and proactive training improvements across teams operating in CST hours.
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📌 Bilingual QA & Training Supervisor - Remote (Xico)
🏢 Pavago
📍 Xico