What You Will Enjoy Doing

- Manage Accounts Receivable activities for operations across South America, ensuring effective coordination between the Finance Hub and local teams.

- Lead and follow up on complex customer account escalations, identifying root causes and coordinating appropriate resolution.

- Oversee collection and dispute management processes, working closely with customers and internal stakeholders to resolve outstanding issues.

- Analyze AR aging, overdue balances and cash flow performance, identifying risks, trends and opportunities for improvement.

- Drive the achievement of key Accounts Receivable KPIs, ensuring visibility and appropriate follow-up of deviations.

- Act as a subject matter expert for AR and Order-to-Cash topics, providing guidance to analysts and other stakeholders.

- Support customer account governance by ensuring appropriate controls, follow-up and documentation.

- Collaborate with Finance teams across South America to understand local requirements while promoting standardized regional processes.

- Support internal and external audits and compliance reviews, ensuring accurate and timely information.

- Identify opportunities to simplify, standardize and improve Accounts Receivable processes across the Hub.

- Participate in and lead continuous improvement, digitalization and automation initiatives related to AR activities.

- Coach AR analysts, share best practices and support knowledge transfer across the team.

- Collaborate with other Finance functions to improve end-to-end processes and overall service delivery.

- Build effective relationships with customers and internal stakeholders across different countries and cultures.

What makes you great

- Bachelor's degree in Accounting,



Finance or a related field.

- At least 3 years of experience in Accounts Receivable, Order-to-Cash (OTC) or related Finance processes.

- Strong knowledge of collections, dispute management, aging analysis and customer account management.

- Previous experience interacting directly with customers and resolving complex account-related situations.

- Ability to analyze financial information, identify deviations and translate data into actionable insights.

- Experience working with ERP systems and solid understanding of financial processes.

- Advanced Microsoft Excel skills.

- English B2–C1, with the ability to communicate effectively in a regional and international business environment.

- Strong analytical and problem-solving capabilities.

- Excellent communication and stakeholder-management skills.

- Ability to work effectively with teams located in different countries.

- Customer-oriented mindset with the ability to balance service, financial controls and business requirements.

- Experience supporting process improvement or automation initiatives is highly valued.

- Ability to coach colleagues and share technical knowledge within the team.

What you can expect working with us

- Develop expertise in a regional Finance environment.

- Work with stakeholders from different countries and business operations.

- Participate in the transformation and standardization of Accounts Receivable processes.

- Contribute to automation and continuous improvement initiatives.

- Build a career within an international and multicultural organization.

- Gain exposure to broader Order-to-Cash and Finance Hub operations.

- Receive benefits above those required by law and opportunities for professional development.

📌 Accounts Receivable Expert (Toluca de Lerdo)
🏢 ALPLA Group
📍 Toluca de Lerdo