Country: Mexico

IT STARTS HERE Santander (***) is evolving from a integral, high-impact brand into a technology-driven organization , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference .

Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Openbank is Santander Group's global digital consumer bank, bringing together retail banking, mobility finance and consumer lending solutions in one integrated digital platform.

THE DIFFERENCE YOU MAKE Openbank Mexico is looking for a Head of Banking to define and lead the banking strategy for Openbank Mexico, building a scalable and commercially sound proposition aligned with business growth, customer needs and regulatory requirements, with end-to-end accountability for business performance, P&L; and customer value.

Responsibilities We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

- Define the end-to-end banking strategy for Openbank Mexico, including product scope, customer segments, value proposition and growth roadmap.
- Own the banking P&L;, balancing customer growth, balances, pricing, funding economics, fees and profitability.
- Lead end-to-end management of the banking business, actively managing customer growth, balances, activity, retention, returns and customer value.
- Lead the banking operating model, ensuring clear governance across Business, Product, Risk, Operations, Finance, Data and Technology.
- Shape the product and commercial strategy across current accounts,



savings and deposits, payments, debit cards and other everyday banking capabilities.
- Partner with Product, Data and Technology teams to design digital journeys, pricing, engagement mechanics and customer lifecycle strategies.
- Own the strategic view of banking performance, including acquisition, activation, balances, transactional activity, retention, cost of funds, fee income and customer value.
- Work with senior stakeholders on business cases, roadmap prioritization, launch planning, commercial decisions and balance-sheet discussions.
- Identify market opportunities, competitive dynamics and customer needs across digital banking, deposits, payments and everyday financial services.
- Build strong relationships with internal teams across Openbank and Santander Group, ensuring consistency with global standards while adapting the proposition to the Mexican market.
- Support senior management materials, committee discussions and strategic updates on banking performance and development.

What You’ll Bring Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

- Significant senior experience in retail banking, digital banking, deposits, payments, fintech or financial services.
- Proven track record defining or scaling banking strategies, deposit propositions, payments or digital banking products in a regulated environment.
- Demonstrated experience owning or managing P&L; and business performance within banking, payments, deposits or digital financial services.
- Previous exposure to fintech, digital banking, deposits, payments or high-growth financial services bu...

📌 Head of Banking - Openbank Mexico (Panindícuaro)
🏢 Universia México
📍 Panindícuaro