Can you hold many active case files at once and know, for every one of them, what's missing, what's due, and what the attorney needs before the next hearing? This seat owns the file from intake through resolution: the client's documents, the records, the calendar, the filings, and the billing. When a client calls, you speak for the attorney on the status of their case. When a deadline approaches, you are the reason the attorney walks in ready.

This is a career seat in U.S. legal practice, not a task queue. The Case Manager owns each case from intake to resolution and represents the attorney to clients and third parties. That ownership builds the judgment U.S. firms depend on: knowing how a case moves, managing the court calendar, preparing documents for attorney review, and keeping client accounts current. The professionals Reliable Futures places choose this path for its standing and its growth.

Reliable Futures is your employer, and it is a real Mexican employer with full statutory compliance: IMSS, aguinaldo, vacation premium, and every protection Mexican labor law guarantees. Your pay is set above local market, disclosed in full in this posting, and paid directly to you, not bundled into a platform fee. This is full employment, with the standing and protections that come with it.

What You'll Own

- Case files — You keep each active case file complete and current in the case management system, logging daily activity and client correspondence. You collect client documents and mandatory disclosure production and track each item until it's complete.
- Client and third-party communication — You represent the attorney with clients, give case status updates, and refer legal questions to the attorney. You interview clients for statements, request and track medical records and bills, monitor treatment progress, and handle correspondence with insurance carriers and adjusters.
- Calendar and docket — You schedule and confirm meetings, mediations, and hearings,



and calendar case-preparation deadlines. You monitor dockets and pull filings from the e-filing system.
- Documents and filings — You draft and review legal documents for attorney approval and research case information. You file pleadings and exhibits with the court and oversee delivery of subpoenas and summonses.
- Billing and collections — You run billing statements on every open case every two weeks. You track case costs, collect outstanding balances, and replenish retainers. You report directly to the attorney.

You Are Who We're Looking For

English Proficiency

- Advanced English proficiency required — TOEFL iBT 95+ or CEFR C1

Education & Experience

- Prior experience in a law firm — required
- Experience with a legal case management system — required
- Law degree — a plus
- Experience with Practice Panther — a plus

What You Bring

- Clear written and spoken communication with clients, medical providers, insurance carriers, opposing counsel, mediators, and the court
- The interpersonal skill to earn a client's trust and draw out the statements and information a case needs
- Organization that holds across many active matters, with documents, records, and deadlines tracked without gaps
- Attention to detail in drafting, reviewing, and filing legal documents
- Working knowledge of court dockets and e-filing systems
- Accuracy with case costs, billing statements, client balances, and retainers
- The judgment to keep client conversations to case status and logistics, and send legal questions to the attorney

Remote Work Readiness

- Reliable high-speed internet and a dedicated,



private home workspace that protects client confidentiality
- Ability to work independently and manage a full caseload without in-person supervision
- Comfort working through video, chat, and cloud-based collaboration tools
- Full-time availability, 40 hours per week, on U.S. Eastern Time

Professional Qualities

- A career-oriented mindset: you're choosing this as a professional path, not a temporary arrangement
- Ownership of outcomes, not just tasks
- Coachability and openness to feedback
- Professional presentation on camera and in writing

Character & Commitment

- A track record of reliability and follow-through in prior roles
- Tenure in prior roles, and professional references who can speak to your work and character

Compensation Base salary: MXN 28,000–38,000 per month, disclosed in full. Your pay also includes the stipends below:

- Grocery vouchers
- Telecommunications allowance
- Home office setup

Your compensation is paid directly to you. This is full employment with a real Mexican employer: IMSS, aguinaldo, vacation premium, and every statutory protection the law guarantees, with your pay set above market and disclosed in full.

How to Apply

Submit three things

- A cover letter telling us why you'd be great for this job.
- Your resume, in English.
- Your desired compensation range.

To apply, email us at [email protected]. We respond to every applicant who fits the profile. If you're the right person, we move fast.

Job Type: Full-time

Pay: $28,000.00 - $38,000.00 per month

Application Question(s)

- Please remember to upload your resume in English and a cover letter stating your desired monthly compensation.
- How would you rate your proficiency in English—basic, intermediate, or advanced?
- Do you have a law degree?
- Do you have experience working in Family Law? If yes, please indicate how many years of experience you have.

Work Location: Remote

📌 Remote Case Manager — U.S. Law Firms (Ciudad de México)
🏢 AW Labor Solutions
📍 Ciudad de México