04 oct
|
Ttecjobs
|
Ciudad de México
04 oct
Ttecjobs
Ciudad de México
TTEC is seeking a Senior Manager - Service Delivery to lead onsite operations in Mexico City. You will mentor managers, drive performance, and ensure high-quality customer experiences across service lines. The role emphasizes coaching, issue resolution, and strategic leadership in a fast-paced contact center setting. You will work to align client goals with internal teams, monitor metrics, and foster a collaborative, inclusive culture while advancing staff career mobility and program success.
📌 Service Delivery Leader — Mentoring Teams & Impact (Ciudad de México)
🏢 Ttecjobs
📍 Ciudad de México