About Headshots.comHeadshots.com produces studio-quality professional headshots from smartphone photos, delivered within three business days. Enterprise clients, including Boeing, Capital One, and American Express, use the service to standardize professional imagery across their organizations.
The RoleThe Production Manager owns output quality, throughput, and team performance for the photo editing function. The immediate mandate is to restructure the team and production model to meet high-volume demand and increasingly complex client requirements, operating a hybrid workflow in which human retouchers and AI tools each handle the work they are best suited to. The role also serves as the technical lead for editing in product development and is accountable for image quality standards across all production.
Key ResponsibilitiesStrategy & Restructuring• Assess the current team structure, roles, and workflows, and lead the restructuring required to support high-volume and complex production
• Design and implement a hybrid human–AI production model, defining which tasks are automated,



which require human retouching, and how quality is controlled at each handoff
• Build capacity plans and staffing models that scale with order volume and client complexity
• Establish tiered workflows that route standard, complex, and enterprise orders to the appropriate level of editing and review
• Report production strategy, resourcing needs, and performance results to leadership

Production & Quality• Own daily editing operations and delivery against turnaround commitments
• Set and enforce quality standards for lighting, skin retouching, color, and consistency
• Run quality review, identify recurring defects, and drive corrective action
• Perform edits directly on escalated or complex orders

Product & Technology• Define measurable image quality specifications with product and engineering, applicable to both editors and automated systems
• Evaluate AI-generated and AI-assisted output; c

📌 Production Manager (México)
🏢 Headshots.com
📍 México