important it company at the latin american level, growth requires:

sr/lead qa

we are looking for a qa to executes test cases, documents defects, validates fixes, supports uat, analyzes second-level support issues, and provides testing evidence for slamnet-parcel.

key responsibilities

- execute qa testing activities for the slamnet-parcel implementation in mexico, based on defined test plans, business requirements, and acceptance criteria.
- create, execute, and document test cases, test scenarios, test results, and supporting evidence for slamnet-parcel functionalities.
- validate that system functionality supports mexico brokerage operational needs, including parcel processing, exception handling, data flows, and business rules.
- identify, document, and report defects with clear reproduction steps, expected results, presente results, screenshots, logs, and business impact when applicable.
- support defect triage by working with the qa lead, vendor, technical teams, and business users to clarify issues and validate fixes.
- perform functional, regression, integration, and uat support testing as required during the implementation lifecycle.
- provide second-level support for slamnet-parcel by analyzing reported issues, validating whether they are functional defects, user issues, data issues, or configuration-related problems.
- support business users during testing and stabilization by helping reproduce issues, documenting findings, and coordinating follow-up with the qa lead.
- maintain accurate testing documentation, defect logs, issue status, and validation evidence.
- participate in daily or weekly implementation status meetings, providing updates on assigned test activities, open issues, risks, and blockers.




- support go-live and post-go-live stabilization activities, including production issue validation and coordination with vendor support teams.

required qualifications

- experience as a test automation engineer, tester, business qa analyst, or application support analyst in system implementation or production support environments.
- knowledge of mexico brokerage processes, customs clearance, parcel operations, logistics, or transportation workflows is required.
- ability to understand functional requirements and convert them into test cases, validation steps, and expected results.
- experience executing functional testing, regression testing, integration testing, defect validation, and uat support.
- experience documenting defects clearly and working with technical teams or vendors to support issue resolution.
- strong analytical skills to troubleshoot application issues and determine whether issues are related to functionality, configuration, data, process, or user execution.
- familiarity with qa/test management or issue tracking tools such as jira, azure devops, servicenow, hp alm, or similar.
- good written and verbal communication skills, with the ability to explain issues clearly to business and technical audiences.
- detail-oriented, organized, and capable of managing multiple assigned test cases or support tickets simultaneously.

mx brokerage knowledge required

slamnet application/tool

advanced conversational english and spanish essential (will be evaluated).

if you are a foreigner residing in mexico, you must have a valid ine, curp, nss and rfc.

job type : remote

location : mexico.

salary : $65,000 gross.

benefits : excellent superior benefits.

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📌 Sr/lead qa | remote | based in mexico (Xico)
🏢 GSB
📍 Xico