We help the world run better

At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80 of general commerce, and we need your unique talents to help shape whats next. The work is challenging : but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Entry level role located in Monterrey, Mexico. Selected candidate will attend office 3 days a week.

Role Overview

We are looking for network engineers to support customer:facing network services running on public cloud infrastructure.

The ideal candidate does not need to be an expert in every cloud platform or technology. We are looking for engineers with a solid foundation in networking, combined with practical exposure to public cloud environments. Engineers with strong fundamentals can be trained on our specific services, technologies and operational processes.

Core Requirements

Candidates should have practical experience in both networking and cloud infrastructure.

Networking

Good working knowledge of several of the following:

stylelist:style:type:disc:
:

TCP/IP and IP networking

stylelist:style:type:disc:
:

Routing and switching

stylelist:style:type:disc:
:

VPN technologies and troubleshooting

stylelist:style:type:disc:
:

Firewalls and network security

stylelist:style:type:disc:
:

Load balancing

stylelist:style:type:disc:
:

DNS

stylelist:style:type:disc:
:

Network troubleshooting and fault isolation

Candidates should be comfortable investigating connectivity problems and understanding network traffic flows.

Cloud





Practical experience with at least one major public cloud platform, such as:

stylelist:style:type:disc:
:

IBM Cloud

stylelist:style:type:disc:
:

AWS

stylelist:style:type:disc:
:

Microsoft Azure

stylelist:style:type:disc:
:

Google Cloud Platform

stylelist:style:type:disc:
:

Alibaba Cloud

Experience should include a basic understanding of cloud networking concepts such as:

stylelist:style:type:disc:
:

Virtual networks / VPCs

stylelist:style:type:disc:
:

Subnets

stylelist:style:type:disc:
:

Routing

stylelist:style:type:disc:
:

Security groups / network ACLs

stylelist:style:type:disc:
:

VPN and private connectivity

stylelist:style:type:disc:
:

Cloud load balancers

stylelist:style:type:disc:
:

Cloud firewalls

Operational Skills

Candidates should be comfortable working in an operational environment, including:

stylelist:style:type:disc:
:

Troubleshooting customer:impacting incidents

stylelist:style:type:disc:
:

Following operational procedures and runbooks

stylelist:style:type:disc:
:

Working with engineering and support teams to resolve issues

stylelist:style:type:disc:
:

Documenting technical findings and actions

stylelist:style:type:disc:
:

Escalating complex issues appropriately

stylelist:style:type:disc:
:

Working within incident, change and problem management processes

Experience supporting production or customer:facing environments is highly desirable.

Additional Skills

Experience in any of the following would be beneficial but is not required:

stylelist:style:type:disc:
:

DDoS protection services

stylelist:style:type:disc:
:

Infrastructure automation

stylelist:style:type:disc:
:

REST APIs

stylelist:style:type:disc:
:

Terraform

stylelist:style:type:disc:
:

📌 Cloud Network Operations Engineer Entry Level (San Pedro Garza García)
🏢 Empresa líder
📍 San Pedro Garza García