The S&OP; Manager is responsible for leading the end-to-end Sales & Operations Planning process, ensuring alignment between commercial strategy, demand forecasting, supply capabilities, and financial targets.This role requires a strong balance between analytical rigor and brand sensitivity ensuring product availability, optimized inventory levels, and service excellence without compromising exclusivity or brand positioning.The role acts as a strategic business partner to Commercial, Marketing, Finance, and Operations teams.Key ResponsibilitiesLead the S&OP; ProcessDesign, implement, and continuously improve the monthly S&OP; cycle.Facilitate cross-functional meetings (Demand Review, Supply Review, Pre-S&OP;, Executive S&OP;).
Ensure alignment between sales forecasts, supply constraints, and financial objectives.Present consolidated scenarios and risks to leadership.Demand Planning & ForecastingOwn the demand planning process across all channels (Retail, Wholesale, E-commerce).
Develop statistical and judgmental forecasts incorporating:Historical sales dataMarket trendsProduct launchesPromotional calendarsCollaborate closely with Marketing and Commercial teams to integrate new product introductions and limited editionsMonitor forecast accuracy (MAPE, BIAS)



and implement corrective actions.Supply & Inventory ManagementPartner with Supply teams and distribution centers to ensure optimal product allocation.Balance service level targets with inventory optimization.Manage stock allocation strategiesPrevent stock-outs on hero SKUs while controlling overstock and obsolescence risk.Financial AlignmentEnsure the demand plan aligns with financial budgets and latest estimates.Provide volume and revenue projections to Finance.Lead scenario planning to mitigate risks (supply disruption, over-demand, underperformance).
Support margin optimization through stock strategy.Performance & KPI ManagementTrack and report:Forecast AccuracyFill Rate / Service LevelInventory TurnsDays of Inventory on Hand (DOH)Obsolescence & Write-offsIdentify gaps and implement continuous improvement initiatives.Product Lifecycle & Launch ManagementCoordinate forecasting and supply planning for new product launches and limited collections.Manage end-of-life planning to minimize excess inventory.Work closely with general brand teams to ensure local execution aligns with global strategy.Systems & Process OptimizationEnsure data integrity across ERP and reporting systems.Develop dashboards for executive visibility.What are we looking for?
Bachelor's degree in supply chain, Engineering, Business Administration, or related field.5–8+ years of experience in S&OP;, Demand Planning, or Supply Chain roles.Experience in luxury, fashion, beauty, or premium consumer goods is highly preferred.Strong analytical skills with advanced Excel and planning systems expertise.Proven ability to lead cross-functional processes.Financial acumen and strong business orientation.Excellent communication and stakeholder management skills.High attention to detail with strategic thinking capability.Fluent Spanish and English are required; French is a plus.
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📌 S&Op Manager (Xico)
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📍 Xico