Remote Saas Support Engineer - Tier 1 (Xico)

Remote Saas Support Engineer - Tier 1 (Xico)

03 oct
|
JumpCloud
|
Xico

03 oct

JumpCloud

Xico

JumpCloud Inc. is a remote-first company offering AI-powered unified IT management.
The Support Engineer role focuses on technical support, issue resolution, and collaboration with Product and Learning teams to ensure accurate customer education.Idóneo candidates have at least 1 year in a technical, customer-facing position, strong English communication, and knowledge of macOS, MDM/DEP, directory services, and REST APIs.
Remote work is standard, with on-call shifts as part of duties.
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📌 Remote Saas Support Engineer - Tier 1 (Xico)
🏢 JumpCloud
📍 Xico

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