We are a Digital Product Engineering company that is scaling in a big way!
We build products, services, and experiences that inspire, excite, and delight.
We work at scale — across all devices and digital mediums, and our people exist everywhere in the world ******+ experts across 26 countries, to be exact).
Our work culture is dynamic and non-hierarchical.
We are looking for great new colleagues.
That is where you come in!
We are a Digital Product Engineering company that is scaling in a big way!
We build products, services, and experiences that inspire, excite, and delight.
We work at scale — across all devices and digital mediums, and our people exist everywhere in the world ******+ experts across 26 countries, to be exact).
Our work culture is dynamic and non-hierarchical.
We are looking for great new colleagues.
That is where you come in!
Job DescriptionWe are looking for an experienced System Operations Support Engineer to support a banking technology environment.The role will primarily focus on application/system operations and job scheduling management, rather than infrastructure-level support.
The candidate will be responsible for managing scheduled jobs, monitoring system operations, troubleshooting operational issues,



and ensuring smooth and reliable day-to-day application operations.Key ResponsibilitiesManage and monitor scheduled jobs and batch processing activities.Create, configure, modify, and maintain jobs using scheduling tools such as JP1 or TivoliMonitor job execution and identify failed, delayed, or abnormal jobs.Perform operational troubleshooting and coordinate with relevant technical teams for issue resolution.Ensure scheduled processes and application operations run smoothly.Perform daily operational checks and monitoring activities.Investigate operational incidents and support timely resolution.Maintain operational procedures, job schedules, and related documentation.Coordinate with application development, support, and business teams when required.Support incident, problem, and change management activities related to system operations.Mandatory SkillsExperience in System Operations / Application Operations SupportHands-on experience with Job Scheduling and Job ManagementExperience in job creation, configuration, monitoring, and maintenanceExperience with scheduling tools such as: JP1, TivoliSimilar enterprise job scheduling toolsStrong operational troubleshooting and monitoring skillsGood understanding of batch processing and scheduled jobsEnglish communication Mandatory#J-*****-Ljbffr

📌 Associate Staff Engineer - System Operations Support Engineer (Xico)
🏢 Nagarro
📍 Xico