BIPO is seeking a technical support professional to provide usage consultation and troubleshoot fintech product issues for B2B clients in a multilingual environment.
You will coordinate with China-based R&D; and after-sales teams to resolve incidents efficiently and maintain high SLAs.The role emphasizes structured issue descriptions, timely ticket responses, and cross-functional collaboration to ensure customer satisfaction.
English and Chinese fluency is required.
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📌 Mandarin-Speaking Fintech Support Engineer (Xico)
🏢 BIPO
📍 Xico
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