The Client Advisor is a highly client facing role with the proven experience to achieve preset sales objectives and exceeds sales targets by proactively developing a network of clients.
A Client Advisor needs to ensure a unique client experience throughout all touch points, and plays an active participant in the daily operations of the boutique.ResponsibilitiesAchieving sales goals, while balancing daily business and High Jewelry salesResponsible for developing a network and a loyal clienteleAttend social functions within the community to generate new businessInvite current and prospective clients to in-boutique events and reach out through social media and other toolsResponsible for active participation in CRM initiativesResponsible for client data capture and accuracy, communication on novelties and events,



gifting campaigns and clienteling reportingAssist in display set up each morning and display breakdown in the evening and help ensure products are stored safely nightlyProvide excellent customer service - following up on after sales service and follow the repair process from start to finishMust work to ensure customer satisfactionMust follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requestsShare the Van Cleef & Arpels history, quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the BoutiqueQualifications5-7 years in a fast-paced luxury sales backgroundA Bachelor's Degree or Jewelry Certification is preferredStrong understanding of Client expectations and customer prioritiesExcellent computer skills and strong attention to detail with the ability to handle multiple tasks simultaneouslyAbility to establish and maintain effective relationships with customers and gain their trust and respectExcellent interpersonal and communication skills are a must.Multilingual skills requiredRichemont offers a generous compensation and benefits package for eligible employees.
Only candidates selected for further consideration will be contacted.
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📌 Client Advisor (Xico)
🏢 Van Cleef &Amp; Arpels
📍 Xico