On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Do you see yourself as one of those "out-of-the-box thinkers", "Technical masterminds", "Outstanding creatives", or "Mind-boggling number crunchers"?
If so, we want to welcome you to the Betway family and celebrate what makes you unique!
Our integral customer base is exploding and we need your skills to support us on this exciting journey!
Don't look back and submit your application before the opportunity passes you by.
.Who We AreWe're Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands, including Betway and Jackpot City.
We're a powerhouse built on decades of expertise and we're changing the game for good.
Our mission is to give our customers a superclass entertainment experience.Who We're Looking ForWe're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us.
At Super Group International, every day is action-packed, and we expect you to bring your A-game.
In return, you'll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer?
Supercharge your career with us and be part of something extraordinary.Why we need youWe're building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.If you're hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.As our CRM Executive, you'll be responsible for optimising all stages of the customer lifecycle for respective market/s to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner.
This includes the creation, segmentation and execution of campaigns, as well as the reporting on our main KPIs.You'll take ownership of work that gives us our competitive edge,



including:Being key contributor to the Sports & Casino communications and promotions strategy for the relevant market/s.Analysing and summarising customer data using Tableau dashboards to spot trends and patterns; bringing together data from various sources (CRM tools, excel sheets etc.)Managing projects with involvement in all retention and marketing processes starting from planning up until execution and reportingManaging content creation with the help of the creative teamEnsuring the Betway website is up to date across all platforms (mobile & desktop)Troubleshooting of issues with automated comms and workflowsLiaison with external Casino providers regarding new game releases and promotional opportunitiesManaging a range of communication tools – email, SMS, push notification, in-app messaging, landing pages etc.Scheduling the promotional and communications calendars with stakeholders in the same regional teamProfiling players to create specific segments and offersManaging the execution and delivery of new workflowsLiaising with Compliance and CRMX to understand any new required workflows needed and manage the execution of theseReviewing and reporting on communications, website content and games' performance which includesWorking with Analytics Department and Reporting Specialist on creating automated reports.This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.What You'll BringYou're someone who brings:Clear, confident communication (written and verbal), and the ability to breakdown complex ideasA collaborative mindset, working smoothly with cross‐functional teams to hit shared goalsStrong organisational skills and the ability to manage multiple projects without dropping the ballExceptional attention to detail and a commitment to high‐quality workAdaptability – you stay sharp, productive and positive in fast‐moving environmentsFluency in both Spanish and EnglishExperience within iGaming,



specifically the Casino sideStrong knowledge of ExcelTech-savvy and comfortable learning and working with advanced systemsAbility to manage multiple assignments whilst liaising with a variety of stakeholdersStrong analytical skills.Desirable Skills You've Got Up Your SleeveIt would be great if you also have some the following skills:In-depth knowledge of sports betting markets, including odds calculation, betting types and market trendsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesExperience in utilising Salesforce Marketing Cloud / Adobe CDP (Content Builder, Journey Builder etc.)Experience in working in a similar roleExperience in working in an online businessStrong problem-solving skills in understanding and diagnosing solutions.Our values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These Competencies AreAdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat You'll Get BackSupergrowth is real here.
Our learning and development programmes give you the tools, training and opportunities to level up fast.Your progress matters.
Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.Support that has your back.
Our Employee Assistance Programme offers resources for you and your family.Health insuranceReady to feel superclass?
At Super Group, your experience matters.
We're honest, fair, and focused on helping you succeed – and your work will have real impact from day one.Game on!
Should you not hear from us within 2 weeks, please assume your application has not been successful.
#J-*****-Ljbffr

📌 Crm Executive (Xico)
🏢 Betway Global
📍 Xico