We are looking for an Automation & AI Governance Lead (AIOps) to drive the modernization of our end-user support platforms through a robust Governance Framework for Automation and Artificial Intelligence. In this role, you will act as the technical authority and people leader for internal engineering teams while coordinating selected technology vendors to deliver scalable, secure, and enterprise-aligned AIOps solutions. You will be responsible for consolidating fragmented automation initiatives into a single, well-documented ecosystem, eliminating technical silos and ensuring every solution adheres to enterprise architecture, security, and quality standards.EPAM NEORIS is a digital accelerator that supports some of the world’s leading companies in addressing business challenges and advancing their technology evolution, combining global engineering excellence with regional expertise and local proximity. With operations across 11 countries in Ibero-America and more than 4,000 professionals in the region, we foster a diverse and inclusive culture focused on collaboration,



continuous learning, and innovation. As part of EPAM, a global network of more than 60,000 professionals across 55+ countries, we help organizations scale, modernize, and accelerate their digital capabilities through Cloud, Data & Analytics, Artificial Intelligence, Cybersecurity, Intelligent Automation, Strategic Consulting, and Software Engineering. At EPAM NEORIS, we believe growth is also driven by people. That is why we promote an environment where every professional can grow, contribute new ideas, and participate in projects with regional and general impact.Responsibilities* Define, document, and enforce development frameworks and governance standards for Automation Anywhere (including agentic automation) and AI solutions* Ensure third-party and vendor deliverables comply with established quality, security, and architectural standards* Act as technical lead and people manager for internal teams,

📌 Automation & AI Governance Lead (AIOps) (México)
🏢 Epam Neoris
📍 México