Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description About Integon Integon is the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work certification. Every day, our team supports U.S. affiliates by delivering high‑quality property and casualty insurance services that help people protect what matters most. As part of a winning team, you’ll find opportunities for personal growth and a workplace that values your individuality. About the Role As a Roadside Rescue Advisor, you will coordinate emergency support by connecting customers with roadside assistance service providers.



You’ll work with urgency and professionalism to dispatch the right provider, communicate updates clearly, and ensure customers feel informed and cared for throughout the rescue process. This role is idóneo for people who stay calm under pressure, communicate with empathy, and enjoy helping customers in moments of need. What You’ll Do Use active listening and probing questions to fully understand customer situations. Show empathy, professionalism, and reassurance in every interaction. Resolve routine, complex, and unique roadside assistance issues. Aim for first‑call resolution and support high levels of customer satisfaction. Locate and engage service providers to ensure fast, efficient roadside rescues. Maintain clear communication with customers and service partners throughout the process. Follow established procedures and adhere to time‑sensitive protocols. What You Bring Required High School Diploma, GED, or equivalen

📌 Roadside Rescue Advisor (México)
🏢 Allstate
📍 México