Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Experience & Design [IC]

About the Team

We are building a next-generation CXD Squad focused on designing and delivering Agentic Experiences, systems where AI agents proactively assist, act and collaborate with users to achieve outcomes. Our Global SME (Small Medium Enterprise) Team is a world-class team united by our desire to discover and unlock the next generation of business intelligence technology. You’ll join our pioneering CX&D; Squad in the General SME division at Mastercard to design new User Experiences,



drive innovation and conceptualize design thinking within our Mastercard products. You will collaborate with cross-functional teams to create impactful experiences that resonate with our target audience. As a member of the CX&D; Squad, you’ll join us in our missions to accelerate the adoption of global SME product solutions, so millions of businesses can scale, grow and drive value to their customers. We’re building the future for Small Medium Businesses at Mastercard.

About the role

We are looking for an experienced & dynamic Product Experience & Design Manager (IC) to join our Global SME Team at Mastercard. This role requires a blend of product thinking, design craft, and fluency in emerging AI-driven workflows. You will play a critical role in designing the next generation of Mastercard's business solutions and data-driven products. Our UX team integrates Behavioral Science, Data, Design & Technology to create future

📌 Manager, Product Experience (Ciudad de México)
🏢 Mastercard
📍 Ciudad de México