Client Success Industry Leader – Compensation Data & Benchmarking

Please apply using your English CV.

About the Role
Do you want to be a strategic partner to complex, global clients, helping them translate compensation data into high‑impact workforce decisions? Are you comfortable owning senior client relationships and advising on compensation practices across multiple markets and industries? If so, this Senior Industry Consultant role is for you.
As a Client Success Industry Leader within the Client Success Team, you will be aligned to our integral Radford McLagan Compensation Database, acting as a primary point of contact for a portfolio of sophisticated clients. You’ll help them understand our methodologies, optimize their platform experience, and extract actionable insights from our data to shape their compensation strategies and decisions.
As industry lines converge and competition for talent increases, the Radford McLagan Compensation Database remains the world’s leading source of benchmark compensation data for better workforce decisions.



This role has no direct reports but carries a higher level of ownership, complexity and client accountability than a standard consultant role.
This is a hybrid role with flexibility to work both virtually and from our office.

What the Day Will Look Like
In this role, you will:
• Own a portfolio of complex clients:• Serve as the primary senior contact for a set of key accounts, building long‑term relationships and ensuring high levels of participation, retention and satisfaction.
• Coordinate and oversee end‑to‑end client data collection cycles (submission planning, validation, issue resolution, sign‑off) for your portfolio.

• Lead compensation data analysis and insights:• Analyze compensation datasets using advanced Excel and internal tools, interpreting trends, pay positioning and market competitiveness for multiple countries and job families.
• Translate data into clear, executive‑ready insights and recommendations that

📌 Client Success Industry Leader (Ciudad de México)
🏢 Aon
📍 Ciudad de México