What You'll Do Deliver client presentations — Prepare and execute bilingual (Spanish/English) EAP service presentations for new client launches, ensuring clients understand wellness, legal, financial, and nutritional benefits. Build utilization reports — Create usage analytics and performance dashboards that help Account Managers demonstrate ROI and identify growth opportunities with existing clients. Coordinate account launches & events — Support onboarding of new EAP clients; manage logistics, marketing materials, and attendance at 1–4 client fairs per week during peak seasons (May, September, October). Manage client data & communications — Maintain client information in company systems; distribute marketing and service materials that reinforce TELUS Health's value. Execute strategic priorities — Follow up on account management tasks, respond to commercial updates, and ensure all deliverables meet quality and timeline standards. Foster cross-functional teamwork — Collaborate seamlessly with Account Managers, internal teams, and external clients to ensure continuous,



high-touch support. What You Bring Must-Have Junior profile: Less than 2 years in a similar account support, customer service, or client-facing role. Bilingual fluency: Native or near-native Spanish Intermediate/Advanced English (B2). You'll present in both languages—English proficiency is non-negotiable. Microsoft Office mastery: Intermediate Excel (VLOOKUP, pivot tables, data analysis) and strong PowerPoint. Word proficiency required. Organizational excellence: Exceptional ability to juggle multiple tasks, track details, and deliver high-quality work consistently on tight timelines. Educational background: Bachelor's degree in Business Administration, Marketing, Accounting, Industrial Engineering, or related field. Presentation confidence: Comfortable preparing and delivering bilingual presentations to clients in professional settings. Nice-to-Have CRM experience (training provided if needed) Google

📌 Account Support Executive — EAP (México)
🏢 TELUS Health
📍 México