Full-time

Compensation: MXN 32,000 - MXN 36,000 - monthly

Company Description
Montoi S.A. de C.V., a strategic manufacturing partner of Mattel, is dedicated to producing world-class toys while delivering excellence in safety, quality, innovation, and operational performance.

Located in Monterrey, Mexico, Montoi operates with a highly skilled workforce and advanced manufacturing capabilities, supporting Mattel's general supply chain. The organization is committed to creating a safe, inclusive, and engaging workplace where employees are empowered to grow, collaborate, and contribute to the success of some of the world's most recognized brands.

Job Description
Position Purpose

Ensure the attraction, selection, and retention of talent by implementing effective recruitment strategies and employee service processes delivered through the Employee Service Center, promoting a fair and motivating work environment aligned with Montoi's business objectives and in compliance with the Federal Labor Law, Internal Work Regulations, and the Collective Bargaining Agreement.

Key Responsibilities

Ensure external talent acquisition across all business areas while promoting internal talent development.

Source, identify, and select candidates who meet job requirements for Intern, DL, IDL, and Staff positions.

Maintain a strong pipeline of qualified candidates for high-volume hiring.

Develop recruitment strategies for both operational and administrative positions.

Manage the internship program.

Develop and manage partnerships with universities and technical schools.

Provide employee support through phone, email, chat, and employee service portals.

Maintain employee records in internal systems.





Lead the Employee Service Center as the primary point of contact for questions related to policies, benefits, payroll, vacation, leaves of absence, and People & Culture processes.

Support the Safety & Quality Management System (SIGO).

Ensure compliance with ISO 45001 and EHS legal and corporate requirements.

Support initiatives to reduce workplace incidents.

Authorities

Hire Interns, DL, IDL, and Staff employees.

Conduct job evaluations and review job descriptions.

Key Performance Indicators

Timely fulfillment of staffing requirements (NTR).

Employee satisfaction with Employee Service Center services.

Turnover rate for employees with less than seven days of service.

Education & Experience

Education

Bachelor's Degree.

Technical Knowledge

Talent acquisition platforms.

Initiative

Negotiation

Creativity

Leadership

Teamwork

Communication

Results Orientation

Experience

Minimum 5 years in high-volume operational recruitment.

Languages

Conversational Business English.

Qualifications
Position Purpose

Ensure the attraction, selection, and retention of talent by implementing effective recruitment strategies and employee service processes delivered through the Employee Service Center, promoting a fair and motivating work environment aligned with Montoi's business objectives and in compliance with the Federal Labor Law, Internal Work Regulations, and the Collective Bargaining Agreement.





Key Responsibilities

Ensure external talent acquisition across all business areas while promoting internal talent development.

Source, identify, and select candidates who meet job requirements for Intern, DL, IDL, and Staff positions.

Maintain a strong pipeline of qualified candidates for high-volume hiring.

Develop recruitment strategies for both operational and administrative positions.

Manage the internship program.

Develop and manage partnerships with universities and technical schools.

Provide employee support through phone, email, chat, and employee service portals.

Maintain employee records in internal systems.

Lead the Employee Service Center as the primary point of contact for questions related to policies, benefits, payroll, vacation, leaves of absence, and People & Culture processes.

Support the Safety & Quality Management System (SIGO).

Ensure compliance with ISO 45001 and EHS legal and corporate requirements.

Support initiatives to reduce workplace incidents.

Authorities

Hire Interns, DL, IDL, and Staff employees.

Conduct job evaluations and review job descriptions.

Key Performance Indicators

Timely fulfillment of staffing requirements (NTR).

Employee satisfaction with Employee Service Center services.

Turnover rate for employees with less than seven days of service.

Education & Experience

Education

Bachelor's Degree.

Technical Knowledge

Talent acquisition platforms.

Initiative

Negotiation

Creativity

Leadership

Teamwork

Communication

Results Orientation

Experience

Minimum 5 years in high-volume operational recruitment.

Languages

Conversational Business English.

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📌 Talent Acquisition & Attention Center for Employees Supervisor (Ciudad General Escobedo)
🏢 Smartrecruiters
📍 Ciudad General Escobedo