Maersk Line Limited is seeking a Customer Service Agent in Mexico City to manage the end-to-end customer experience for a portfolio of shipments. You will work with internal and external stakeholders to ensure timely issue resolution and high customer satisfaction.
The role emphasizes ownership of customer communications, adherence to SOPs, and proactive service delivery improvements to support business growth. English proficiency and strong Excel skills are required.
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📌 End-to-End Logistics Customer Care Specialist (Ciudad de México)
🏢 Maersk Line
📍 Ciudad de México
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