General Manager, Viceroy Los Cabos
Empresa : Highgate Hotels Tipo de empleo : Jornada completa Mexico

Descripción del trabajo - General Manager, Viceroy Los Cabos
Viceroy Hotels
Location
Viceroy Los Cabos, Mexico

Overview
We are seeking a General Manger to join and lead our Viceroy Los Cabos team.

As the General Manager, you will be responsible for overseeing and managing all aspects of the resort's operations. You will ensure the delivery of exceptional guest experiences, maintain high operational standards, and drive financial success. This executive-level role requires strong leadership, strategic thinking, and a deep understanding of the luxury hospitality industry. In addition, this position will build and maintain relationships with key customers and influencers through personal engagement.

Responsibilities
- Strategic Leadership : Develop and execute the resort's strategic vision, in alignment with the company's goals and objectives. Provide guidance and leadership to all departments, fostering a culture of excellence and continuous improvement.
- Guest Experience :



Ensure the delivery of unparalleled guest experiences, exceeding expectations and maintaining the resort's reputation as a premier luxury destination. Implement and maintain service standards across all areas of the resort.
- Operations Management : Oversee all operational aspects of the resort, including front office, housekeeping, food and beverage, spa and wellness, recreational facilities, and other guest amenities. Ensure efficient and effective utilization of resources to achieve operational excellence.
- Financial Performance : Develop and manage the resort's annual budget, monitor financial performance, and implement strategies to maximize revenue and profitability. Analyze financial reports and key performance indicators to identify areas for improvement and cost‑saving opportunities.
- Team Management : Recruit, train, and develop a high‑performing team of department heads and employe

📌 General Manager, Viceroy Los Cabos
🏢 Highgate Hotels
📍 Los Cabos