Ubicación: Aguascalientes Components Plant
Horario de trabajo y modalidad: Jornada completa 5 dias oficina | Disponibilidad para viajar (50% anual).
Educación: Engineering Mechanical, Mechatronics, Automotive Systems or Industrial or related carrier
Come Drive Innovation with Us. We are currently looking for a R00210787 Ingeniero de Calidad FQI to join our team in Aguascalientes.
General Description:
Staff capable to analyze, understand and manage the quality incidents reported by customers and promote quality level up with responsible areas (Quality parts, Manufacturing, R&D;).
A day in this role:
Key Responsibilities:
- Promote activities in GEMBA to confirm issues and promote actions to improve them.
- Emission of technical reports on product quality incidents with national and imported vehicles (CBU).
- Attend and understand the voice of the customer in their dissatisfactions to provide a quick solution.




- Analyze quality incidents in the field in the MEX/NIBU/USA/NSAM/GCC markets and issue Technical Reports for the management of its prompt solution by R&D; or Plant in the DRIVE/CARS system.
- Collect incidents part reported in the SICAT / SIS system and adjust internally for its evaluation and confirmation of the incident with responsibles areas.

We are looking for:
Education/Certifications:
- Engineering Mechanical, Mechatronics, Automotive Systems or Industrial or related carrier.

Previous Work Experience
- 1 years with experience on FQI activities or similar.
- Areas related to Customer Satisfaction on Automotive Industry.
- Quality investigations, technical experience, R&D; and plant processes in QA areas and field experience.
- Experience to understand customer needs and complains on Mexico and NIBU markets.

Other Knowledge, Skills and Abilities
- Ability to engage in a conversation, create reports and presentations to report to management.
- Travel: 50% to visit Fleet Customers, Dealers or Plants in order to discuss and manage activities to be implemented

📌 Ingeniero de Calidad FQI (Aguascalientes)
🏢 Alliance
📍 Aguascalientes