General Payments is seeking a leader for the technical client services team in Mexico City. You will oversee the team that provides technical support to clients, ensuring issues are resolved in line with contractual obligations and SLAs. You will work with Technical and Account Management to craft solutions and protect revenue opportunities.
The role emphasizes cross-functional collaboration, incident management, and process improvements to support client success and business goals.
📌 Head of Technical Client Services (Ciudad de México)
🏢 Global Payments
📍 Ciudad de México
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