We are seeking a Program Delivery Manager to lead the end-to-end delivery of a global digital ecosystem modernization program, encompassing loyalty platforms, mobile commerce, and digital payment integrations. This high-visibility leadership role will drive a large-scale, multi-country digital transformation for a world-class brand, offering strong career growth opportunities within a general delivery organization.ResponsibilitiesDirect end-to-end program delivery, manage project roadmaps, milestones, resource allocation, and cross-project dependencies across multiple regions and vendorsEstablish and maintain robust governance structures, executive reporting, and risk/issue management frameworksAct as the primary escalation point and trusted advisor for the client's executive stakeholders, steering committees, and leadershipChampion Agile/SAFe governance practices to drive continuous improvement, velocity optimization, and engineering excellence across all squadsManage complex dependencies and conflicting priorities across multiple geographies, regulatory environments,



and diverse technical stacks, including legacy POS integrationsNavigate scope management and change control in a fast-paced, high-stakes global transformation programAlign distributed multi-cultural teams to foster high collaboration, accountability, and transparent communicationOversee multi-geo, cross-functional delivery teams, including Nearshore/Offshore engineering, architecture, QA, design, and consulting, operating under Agile/SAFe frameworksCoordinate directly with product leaders and global stakeholders to ensure alignment on program goals and KPIsEnsure full realization of the projected business value and strategic KPIs within budget and timeline constraintsRequirements3+ years of experience in Large-Scale Program Management and Delivery Management, including Financial P&L; controlExpertise in Agile/SAFe frameworks at scaleFamiliarity with cloud architectures (AWS), enterprise integration patt

📌 Program Delivery Manager (México)
🏢 Epam Systems
📍 México