Description

SOLUTION ARCHITECT

GDC TEAM

Mexico City

DEPARTMENT DESCRIPTION

Salesforce Professional Services - General Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all salesforce technologies and scales with agility for successful customer outcomes We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact.

OVERVIEW OF THE ROLE

Salesforce is looking to expand our GDC Latam team by hiring a hardworking and passionate Solution Architect.

Our Solution Architects play a key role in settling optimal use of the Salesforce product in the customer environment. We are seeking for Salesforce products with industry experts who are passionate about digital transformation and customer experience. Your responsibility is to understand the customer’s business requirements,



design, and configure the desired solution along with an ability to scope the entire solution

YOUR IMPACT
- Participating in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations.
- Working closely with our customers to understand the current business processes at a detailed level.
- Participating in discussions with various levels of customer’s IT business partners.
- Developing strong client relationships by building trust, rapport, and positive working relationships with both internal and external collaborators and team members.
- Working with internal and customer stakeholders to create prototypes, proof of concepts, and sample mockups as a means of eliciting and defining business requirements.
- Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the use

📌 Solution Architect (Ciudad de México)
🏢 Own
📍 Ciudad de México