ob description:

Bilingual Call Center Agent – Multiple Business Areas

On-site | Querétaro (Arboledas)
$14,000 MXN net + paid training

Scalepex is hiringfull-time, long-term Bilingual Call Center Agentsto join our team in Querétaro. This is adirect employment opportunity with Scalepex, offering stability, professional growth, and structured training.

We support U.S.-based clients across several business areas, including:
- Legal services (law firms & client support)
- Gas & Electricity services
- Medical diagnostic clinics (appointment scheduling)
- Sales Campaigns

Based on your experience, communication style, and strengths, you will be assigned to the business area where you can perform best and grow faster.

What you’ll do
- Handle inbound and/or outbound calls in a professional call center environment
- Provide customer service, scheduling, or sales support depending on your assigned area




- Follow established scripts and quality standards
- Accurately document all interactions in internal systems
- Meet performance and productivity goals

Requirements
What we’re looking for
- Advanced English
- Full-time availability,100% on-site (Arboledas, Querétaro)
- Previous call center, customer service, or sales experience preferred
- Comfortable working with call volume and performance metrics

Benefits
What we offer
- $14,000 MXN NET
- 100% paid training
- Per la
- Stable, long-term employment as a Scalepex employee
- Opportunity to grow within different business areas

Campaign assignment based on experience and operational needs.

Tipo de puesto: Jornada completa

📌 Bilingual Customer Service Representative (Las Arboledas)
🏢 Scalepex
📍 Las Arboledas