Who We Are at Nidec AMEC⚡
At Nidec AMEC, we drive the future of automotive technology and advanced manufacturing across North America. We build world-class automotive solutions where precision engineering, operational excellence, and uncompromising quality meet.

We are currently seeking a high-caliber Senior Quality Warranty Engineer to join our Quality team in Ciudad Juárez, Chih.

About the Role
As a Senior Quality Warranty Engineer, you will act as the strategic bridge between our manufacturing operations and our key automotive OEMs. Reporting directly to the Quality Assistant Manager, you will lead customer claim resolution (WR, CLR, 0 KM), drive root-cause elimination, and safeguard product reliability and IATF 16949 compliance.

Key Responsibilities
• Customer Warranty Management: Manage and resolve customer warranty claims (WR, CLR, 0 KM) within strict procedural timeframes.
• Root-Cause & Problem Solving: Lead cross-functional teams in root-cause analysis and corrective action implementation using customer-mandated methodologies (8D, 5-Whys, Ishikawan Analysis).




• Technical Inspections & Validation: Coordinate technical teardowns, returned-part failure analysis, and defect validations.
• PPAP & Audits: Prepare and coordinate cross-functional data for PPAP approvals and represent the facility during customer and certification audits.
• Metrics & Reporting: Monitor and improve key quality KPIs, including PPM, customer scorecards, failure frequency, and warranty cost reductions.
• Process & Authority: Exercise full authority to stop non-conforming processes or hold suspect material to prevent defect escape to customers.

Requirements & Candidate Profile
• Experience: 5+ years of hands-on experience as a Quality / Warranty Engineer strictly within the Automotive Industry.
• Education: Bachelor’s Degree in Industrial, Mechanical, or related Engineering fields.
• Languages: Fluent English proficiency is required (written & spoken technical communication with inte

📌 Quality Warranty Engineer Senior (Ciudad Juárez)
🏢 Nidec AMEC
📍 Ciudad Juárez