Position:

Business Operations Analyst I

Job Description:

Why You'll Love This Role:

Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization.

Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.

What You'll Do:

• Develop and maintain the general components business Tool Catalog.
• Document tool ownership, capabilities, support models, business use cases, and limitations.
• Establish and maintain tool governance standards and best practices and provide reporting and recommendations to leadership on tool governance opportunities.
• Promote, monitor, and report on adoption, and effective utilization of approved business tools.




• Identify opportunities to standardize tool usage and reduce duplicate solutions and improve existing tools by partnering with the business to understand pain points and recurring operational friction.
• Identify gaps where no approved tool or capability currently exists to adequately support the business need and document recommendations for closing the gap.
• Support creation of new lightweight business solutions using existing low or no-code tools for business and IT evaluation of potential wider scalability.
• Partner with business and technical stakeholders to support governance initiatives, improve adoption and usability of tools, and build job aids or other supporting resources.
• Monitor tool adoption, utilization trends, and governance compliance, identify barriers to utilization, and recommend improvements.
• Increase business awareness of available tools and capabilities
• Support business teams in identifying the appropriate tools for their needs.
• Develop tool

📌 Business Operations Analyst I (San Pedro Tlaquepaque)
🏢 Arrow Electronics
📍 San Pedro Tlaquepaque