03 oct
|
Legal Management Group
|
Ciudad de México
03 oct
Legal Management Group
Ciudad de México
Farahi Law Firm is seeking a Quality Assurance Auditor to evaluate intake and case management calls, ensuring script adherence, empathy, and effective communication. You will review file quality, document accuracy, and overall client experience in a fast-paced environment.
Your role includes providing actionable feedback to Intake Specialists and Case Managers, identifying trends and compliance gaps, and helping to raise the standard of documentation and client care across the practice.
📌 QA Auditor, Call (Ciudad de México)
🏢 Legal Management Group
📍 Ciudad de México