24/7 Healthcare IT Support Desk Agent (Jalisco)

24/7 Healthcare IT Support Desk Agent (Jalisco)

03 oct
|
NTT America
|
Jalisco

03 oct

NTT America

Jalisco

NTT DATA Services is seeking a proactive Service Desk Agent to join our Provider Clinical Service Desk. You will handle inbound calls from healthcare clients in a 24/7 call center, supporting clinical applications like Epic, Cerner, McKesson, and Meditech.
This role requires shift flexibility, including nights, weekends, and holidays. You will document incidents, escalate when needed, and strive for fast, accurate resolutions in a demanding healthcare environment.

📌 24/7 Healthcare IT Support Desk Agent (Jalisco)
🏢 NTT America
📍 Jalisco

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|
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|
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|
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|
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